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Frequently Questioned & Answers: All your queries are answered here

You can check the status of your order by clicking ' Order History' and real-time courier tracking by clicking ' Tracking Order' .

We'll send you an email and SMS when we confirm your order. You can also check your My Orders page. Click ' Order History' to view your orders.

Reward point is a feature of Shreetemple that assigns customers "loyalty points" for purchasing products from the store. Customers can use these acquired points as a currency to purchase products from the store. And value of reward point is depend on cost of product you buying .

The different statuses on My Orders are:
PLACED: Your order is placed
DISPATCHED: Your item has been handed over to the courier
DELIVERED: Your item has been delivered
CANCELLED: Your order has been cancelled
REVERSED: Your request to return/replace is in process
RETURNED: You have returned your item and received refund
REPLACED: Your replacement request is complete
COURIER RETURNED: The item is returned to Shreetemple by the courier as undelivered

You can use any one of the following payment methods:
Credit card
EMI (EMI payment available only above 5500Rs order )
Debit card
Net Banking
Cash on Delivery

Wallet money is your shopping currency at shreetemple . You can use wallet money for buying your favourite products through shreetemple.

Not at all! We ensure that you get a secure and safe shopping environment always.

You can unsubscribe Newsletter Subscription from your account . However, you will continue to receive important order-related updates.

You forgot your password or it's not working, reset it using 'Forgot Password' link on the sign-in page.

Send mail on 'help@shreetemple.com'
Subject : order id '##' cancel it
Body : order id '##' cancel it and reason is '---------------------' .
No, you can't cancel order after your order histroy or order tracking show shipping status . You can canel order with in 24-48hrs when order status is processing

No, you can't cancel order after your order histroy or order tracking show shipping status . You can canel order with in 24-48hrs when order status is processing.

If you cancelled your order, the status would show as Order Cancelled. In rare scenario, if Shreetemple cancels your order, we will refund your money back.

Click on 'Return/Replace' below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact. You can return/replace an item within 3-4 days of delivery. 'Click here' to read our Delivery & Return policy.

Refunds are made to the original modes of payment for:
Credit cards
Debit cards
Netbanking
For Cash on Delivery, refund will be to your Shreetemple Wallet .

Once we receive the original item, we will do quality check within 2 days and initiate refund.
- For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
- For cash on delivery orders, it will be credited to your shreetemple wallet transfer within 2 hours. We will also keep you updated on email and SMS

Puja services are shani puja , kaalsaro dosh nivaran puja, rudrabhishek puja amd many more . it works like when you buy service product then you will receive call and mail form us for services location and time and date and it will confirmed from you then on your give date and time services is done .

Consultation from Astrology and Pandit on various topics and it works when buy consultation product , you will receive confirm mail from us then pandit and astrologer will video chat or call you on given time and date from you

This program allows you to advertise for shreetemple and refer users to come and shop at our website/app/blogpage/social media etc . If a customer purchases an item via the link you shared, you will receive a referral money . 'Click here' to know more.

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